Legal
PRIVACY POLICY
Last updated: March 24, 2026
NexFit ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use the NexFit mobile application and website nexfitapp.com.
1. Information We Collect
We collect the following types of information:
- Account Information: Email address and password when you register
- Profile Data: Age, height, weight, fitness goals, and training preferences you provide during onboarding
- Usage Data: Workout history, progress logs, and app interactions
- Device Information: Device type, operating system, and app version
- Payment Information: Subscription status (processed securely via Google Play — we do not store card details)
2. How We Use Your Information
We use your information to:
- Create and manage your NexFit account
- Generate personalized workout and nutrition plans
- Power the Alex AI Coach with your profile data
- Send workout reminders and motivational notifications
- Improve our app features and user experience
- Process subscription payments via Google Play Billing
- Respond to customer support requests
3. Data Storage & Security
Your data is stored securely using Firebase (Google Cloud). We implement industry-standard security measures including:
- SSL/TLS encryption for all data transmission
- Secure Firebase Authentication for account access
- Data stored on Google Cloud servers with enterprise-grade security
- No plain-text password storage — all passwords are hashed
4. Data Sharing
We do not sell, trade, or share your personal data with third parties for marketing purposes. We only share data with:
- Firebase (Google): For authentication and data storage
- Anthropic: AI prompts sent to Claude API (anonymized, not linked to your identity)
- Google Play: For subscription and payment processing
5. AI Coach (Alex) & Data
When you chat with Alex, your messages and profile data are sent to Anthropic's Claude API to generate responses. Anthropic's privacy policy applies to this processing. We do not store your full conversation history permanently — chats are session-based.
6. Your Rights
You have the right to:
- Access your personal data at any time via your Profile screen
- Correct inaccurate information in your profile
- Delete your account and all associated data by contacting us
- Export your data upon request
- Opt out of marketing notifications at any time
7. Data Retention
We retain your data as long as your account is active. If you delete your account, all personal data is permanently deleted within 30 days.
8. Children's Privacy
NexFit is not intended for users under 13 years of age. We do not knowingly collect data from children under 13. If you believe a child has provided us personal data, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or in-app notification. Continued use of NexFit after changes constitutes acceptance of the updated policy.
10. Contact Us
For any privacy-related questions or data deletion requests:
Email: contact@nexfitapp.com
Website: nexfitapp.com
Response time: Within 48 hours